Meet Our Team
Jan Lane
Senior Administrator — Sippy Downs Clinic
35+ Years Client Services Sippy Downs Your First Point of ContactAbout Jan
Jan is the warm and welcoming face of our Sippy Downs clinic — the person who greets you when you arrive, answers your questions before and after appointments, and ensures every visit feels comfortable and supported. With over 35 years of experience in client-facing and administrative roles, Jan brings a rare combination of professionalism, genuine warmth, and calm reassurance to everything she does.
Her Role at SCPC
As Senior Administrator at Sippy Downs, Jan is instrumental in the day-to-day running of the clinic. She manages appointments, coordinates with clinicians, and ensures that every client — whether new or returning — feels welcomed and at ease from the moment they walk through the door. Jan understands that reaching out for support can feel like a big step, and she works to make that step as comfortable as possible.
Experience & Expertise
Jan's 35+ years in public-facing roles have given her an exceptional ability to connect with people from all walks of life. Her experience spans a broad range of industries, and she brings that breadth of knowledge to her role at SCPC — handling everything from scheduling and billing queries to helping clients navigate Medicare rebates and funding options with patience and clarity.
How Jan Can Help You
Whether you are making your first enquiry, rescheduling an appointment, or have a question about your Medicare rebate or NDIS funding, Jan is here to help. She works closely with the admin and clinical team to ensure every client is matched with the right clinician and supported throughout their journey with us. No question is too small — Jan is always happy to assist.
"Every person who walks through our door deserves to feel welcomed, respected, and at ease. That's what I'm here for — to make sure your experience at SCPC starts on the right note."
— Jan Lane, Senior Administrator, Sippy DownsReady to Make an Appointment?
Jan and the team are here to help you take the first step. Get in touch and we'll match you with the right clinician based on your needs and availability.
Contact Our Team Meet the Full Team